FAQ's

How are your sizes?

Our CANVAS.hoodie has a true-to-size-boxy cut, meaning it's intended to be oversized in your regular Hoodie size.

How can I pay?

We offer: PayPal, Google-Pay, Apple-Pay, Visa, Mastercard, Maestro

Which countries do you ship to?

So far, we only ship to Germany. This will change really soon!

How much does shipping cost?

Shipping is free for each ART.patch. Normal shipping cost is €4.90 (via DHL)

The ART.patch is sold out?

The ART.patch is always highly limited. If they sell out, they won't be restocked.

The CANVAS.hoodie can only be preordered?

We are continuously increasing our stock, so you can get your CANVAS.hoodie as fast as possible. With your preorder, you are guaranteed to get one as soon as we restock.

Can I return orders?

Please consider that each order is fulfilled with a lot of care and intention. Before ordering, make sure you know your size and don't order multiple sizes. Feel free to contact us for any help: info@7x17collective.com. We are still a small company, meaning each return means a lot of work, so unfortunately we need you to pay for the return.

Why have I not received an order confirmation?

You will get a conformation as soon as we've packed and shipped your order.

Why have I not received a shipping confirmation?

Check in your Spam.